| - Frequently Asked Questions
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-Contact us if you have any questions. Talk to us if you have any issues with the item you've purchased, rest assure it will be resolved.
-Upon receiving of payment, your item(s) will be posted on the next working day. Please provide clear mailing address to expedite the process.
-Depending on postal service level at respective countries, it may takes as long as 14 BUSINESS DAYS (which excludes Saturdays, Sundays and Public Holidays) for delivery. |
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|  | | Frequently Asked Questions | | | Q:I am buying more than one item, do you combine shipping? | | | A:Buyers usually can enjoy a discount when purchasing 3 items and above. Conditions apply, please check before purchasing. | | Q:How soon will the items I purchased reach me? | | | A:All items will be sent on the next working day upon receipt of payment. For Singapore addresses, it takes about 2 working days. For overseas addresses, shipping time is 10-14 working days. | | Q:What happen if I don't recieve my items? | | | A:Please inform us if you do not receive the item more than 14 working days after you have made the purchase. We will look into the matter. However, we DO NOT assume responsibility for items lost if you had provided us with an incomplete or inaccurate address. | | Q:How can I make payment for my purchase? | | | A:For Singapore buyers, payments are to be made to a DBS account. For overseas buyers, payment has to be made to a Paypal account. | | Q:How do you calculate shipping cost? | | | A:Shipping and handling charges, is not just about postgae. Ebay and PayPal fees, bubble wrap and envelope we use, are just a few things taken into consideration. |
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