 |
 | Q: What are the accepted methods of payment ? |
 |
 | A: SINGAPORE: Deposit / Fund transfer to
POSB SAVINGS ACCT: 125-38722-5 ( F. Cornelis )
PHILIPPINES: Deposit /Fund Transfer payments to BPI SAVINGS ACCT 3076-2517-25 ( F. Dela Cruz )
WORLDWIDE: I prefer PAYPAL Payments to acct.
taszel19@yahoo.com |
 | Q: How is the item shipped? |
 |
 | A: Packed in bubble wrapped envelopes & posted thru Singpost .
Items within a 7 day period must be paid at one time to avail of combined shipping.
Standard Mail = items valued below SGD$10 / US$15 w/ Optional Registered Mail ( SGD$2 / US$1.50 ) is offered for mail protection.
Registered mail = for all items over SGD$10 / US15 ( trackable ) |
 | Q: When is the package shipped? |
 |
 | A: Items are posted within 48 hrs upon receipt of payment.
Please allow 2-3 days for Normal & Registered delivery within Singapore.
7-14 days delivery for worldwide destinations. In case package didn't arrive within 14 days , allow up to max 21 days from date of posting for package to be traced. Pls note that only Registered Mails are trackable. |
 | Q: Any Return / Refund for Damaged or Lost Package? |
 |
 | A: NO RETURN / NO EXCHANGE for Sale items & those posted by Normal Mail. ONLY Misrepresented & Registered items Lost / Stolen or damaged during delivery will be replaced or refunded less shipping & handling cost. Damaged items must be returned within 7 days in its original packaging from date of receipt. All postage costs is at buyers expense. |
 | Q: Do you Alter or Resize your Jewelries ? |
 |
 | A: Most of my Jewelry items are resizable upon request . In resizing Necklaces , Bracelets & Earrings , Making it smaller is FREE of charge. However, altering to bigger size, between 5-10% of its unit price may be applied or depending on the amount of added materials. I offer FREE SERVICE WARRANTY for broken items bought within the last 6 months. |