MAIN TOPICS IN FREQUENTLY ASKED QUESTIONS
ORDER CANCELLATION
Once an order has been confirmed and payment received, your order will be processed and shipped according to schedule.
Cancellation of orders and refund requests will not be allowed.
We will only process order cancellations and payment refunds, in the event the item(s) is out of stock, or due to our inability
to ship your order within the scheduled time frame.
PAYMENT METHODS
For International Orders, we only accept payment via Paypal.
Our Paypal email ID: thebarkingcatstore@gmail.com
For Local Orders (within Singapore), we accept payment via ATM or online banking funds transfer (POSB/ DBS/ UOB).
Bank details will be provided after the checkout process or via an email invoice.
You may make payment via Paypal if you so wish.
Orders require payment to be made within 3 days upon winning a bid or 'buy it now' confirmation.
Combined orders, please email us on pending bids that require more time allowance for payment.
Unpaid orders will be reported to Ebay.
SHIPPING & DELIVERY
We ship worldwide* to all countries where Paypal accepts payment transactions.
International Orders, please email us at: thebarkingcatstore@gmail.com for Shipping Charges, if its not specified
on the item listing.
Local (within Singapore) Orders will be shipped via Normal Standard Mail, unless otherwise specified in the item listing.
International Orders will be shipped via Registered Air Mail, tracking no. provided.
To track/ check the status of your registered article, please visit http://www.singpost.com/ra
We will not be held responsible for damaged or lost orders, while in transit to its destination.
Currently, insurance is made available only to orders via Express Shipping.
However, lost orders due to an incorrect address provided by the customer,
will not be covered under insurance or The Barking Cat Store.
RETURN POLICY
SATISFACTION GUARANTEE:
If you are not completely satisfied with your purchased item, simply return it to us within 14 days upon receipt for a full refund
of the "bid / buy it now" price.
All returns must arrive in their original condition & packaging, with attached tags and enclosed extras.
All shipping, handling & return postage charges are non-refundable.
To process the return of a purchased item, please email us at: thebarkingcatstore@gmail.com for instructions.
BOOKMARK US AT
www.thebarkingcatstore.com
HAVE A QUESTION? PLS EMAIL US AT
thebarkingcatstore@gmail.com
Copyright(c), The Barking Cat. All Rights Reserved.
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