New York State Sales Tax
All New York State purchases are subject to sales tax. All New York State customers may receive an adjusted invoice to account for taxable items including shipping charges.
Returns
All non-perishable goods (e.g. equipment kits) may be returned within 7 days of receipt. All returns must be undamaged and in the same condition in which they were shipped. All returns must be unused and packed in the exact manner that it was shipped to you. Damaged items are not eligible for return. The buyer is responsible for return shipping charges and must obtain shipping insurance unless given an exception. We reserve the right to refuse a return or retain a percentage of the purchase price if the above criteria are not met. All returns must receive prior approval and buyers must contact us in advance for the proper return procedure. If a shipment is received with damages, buyers must accept the delivery and contact us to determine the proper course of action. Buyers must not refuse the delivery of any shipments. If a shipment is refused upon delivery, the buyer will be responsible for the shipping charges of having the items shipped back to them. All returns are subject to a 15% restocking fee. In order to keep only the freshest inventory, perishable goods are non-returnable. This includes, but is not limited to, beer ingredient kits, wine ingredient kits, yeast, hops, malt extract, malt, sugar and juice. Credit will be issued promptly after the acceptance of returns. Purchases made through PayPal will be credited back to the buyers PayPal account.
Visit Us Online
In addition to selling some of the world’s best brands in home brewing and wine making, the Brühaus offers an ever-growing range of products and services. Come and visit us at www.theBrühaus.com to explore what we have to offer!
Health Precautions
Our products have been designed to produce alcoholic beverages. Please consider the impact of alcohol consumption on your health. The buyer assumes all risk when using our products. Our equipment kits contain various materials or chemicals that may adversely affect some people. These include, but are not limited to, various plastics and chlorine-based sanitizers. Our ingredient kits contain products that may adversely affect some people. These include, but are not limited to, barley, wheat, oats, rice, corn, grape juice, other fruit juice, gluten, hops, yeast, dextrose, lactose, invert sugar, sulfites, shellfish derivatives, bentonite, diammonium phosphate, potassium sorbate, oak, elderflowers, elderberries, chitosan, kiesolsol, isinglass, glycerin, malic acid, tartaric acid and tannin. The Brühaus is not liable for any allergies, medical contraindications or health risks that may be encountered from using any of our products in their raw or finished form. Please study the items carefully before you buy them. Please contact us if you have any questions about our products and we will answer them to the best of our ability. Rely only on the advice of a professional health care provider when using our products.
Age Requirements & Brewing/Winemaking Laws
Though it is not our goal to determine who is responsible enough to make and consume beer or wine, it is our goal to protect ourselves and stay in business. Federal law states that it is permissible to allow the manufacture of beer or wine at home in the United States. Despite that many states allow any adult to brew up to 100 gallons of beer or wine per household, some states consider this illegal. Please refer to your local laws before making beer or wine at home. Laws regarding homebrewing and winemaking can be found at http://www.beertown.org/homebrewing/legal.html. Please use this only as a reference as this may not reflect the most current laws. We only condone the manufacture of beer or wine by adults of legal age in any area where it is legally permissible. If you do not meet these criteria, you may not purchase our products at this time. However, if you are using our products for the manufacture of non-alcoholic beers and soft drinks than we will be happy to serve you!
Ingredient or Item Substitutions
Under rare circumstances, certain ingredients or parts of kits may have to be temporarily substituted for another ingredient or part. For example, if ecological conditions cause major hop shortages, certain hop varieties may become temporarily unavailable. In situations such as this, we will include a substituted item that will retain the original integrity of the recipe or kit.
International Shipping Restrictions
Certain countries have restrictions on which items are allowed to be imported. For example, cereal grains and hops may not be allowed into certain countries for agricultural quarantine purposes. Because the list of countries and restrictions continually change, customers may inquire about shipping restrictions before making a purchase. All customers buying from outside of the United States must inquire about shipping restrictions before making a purchase when buying all cereal grains, hops, herbs, spices and any other agricultural products. If buyers purchase items which can not be legally shipped without determining eligibility first, a refund will be given for the amount paid less any fees incurred by the seller. Please do not request that international shipments be identified as a 'Gift' on customs documents. We strive to do business with integrity and must by truthful on customs documents.
Legal Information
All content on this page or website is either the property of, or used with permission by, the Brühaus. None of the content on this page or website may be used without the permission of the Brühaus or its rightful owners.
©2008 The Brühaus. All Rights Reserved.
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